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Return

Bought it but don't love it? That's OK. We've all been there.  If you have any question about the products, feel free to email us first (order@sawako.com). 

If you want to return or exchange the products, no problem! You have a 30 days from the date of delivery to inquiry about a return/exchange.  Please email us at order@sawako.com with the reason for your return.  

For items returned by mail, once we receive the item, items in saleable condition will be credited in 4-6 business days. It may take a few additional days to reflect on your account.